We have tailored support plans to fit a wide variety of business needsWe here at CCW have been providing on-premises and Cloud Services support for decades! A user that is not working costs your company money, so we've tailored our support plans to meet a wide variety of business needs.

For your Cloud office we offer a number of different support options:

Platinum

  • All-In Monday-Sunday
  • Priority Response
  • Support access via text message
  • App updates prioritized during Peak Seasons

Gold

  • Monday-Saturday
  • Extended Support Hours: 0500-1900MST
  • A set number of incidents
  • App updates included per month (4)

Silver

  • Monday-Friday
  • Support Hours: 0700-1800 MST
  • A set number of incidents
  • App Updates count as one incident